Terms and Conditions

Effective Date: 01-07-2025

Welcome to Studio Rua. These Terms and Conditions govern your use of our website studiorua.com and all purchases made through it. By accessing or using our site, you agree to be bound by these terms.

1. General Information

We sell handcrafted products via our online platform. All prices, product descriptions, and availability are subject to change without notice. We reserve the right to update or modify these terms at any time.

2. Orders and Payment

  • All orders are subject to availability and acceptance.

  • We accept payments via [COD, credit/debit cards, bank transfer, etc.].

  • Inaccurate or incomplete information may result in delays or cancellation.

  • All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

3. Shipping and Delivery

  • We offer shipping across Pakistan. Estimated delivery time is 2–5 working days.

  • Shipping delays due to weather, holidays, or courier service issues are not our responsibility.

  • Once shipped, you will receive a tracking number via SMS or email.

4. Returns and Exchanges

  • We offer 7-day returns/exchanges on eligible items.

  • Items must be unused, in original packaging, and with all tags attached.

  • To initiate a return, contact us at info@studiorua.com.

  • Shipping costs for returns are the customer's responsibility unless the product was damaged or incorrect.

5. Product Accuracy

We make every effort to display product colors and descriptions accurately. However, due to lighting and screen differences, actual colors may vary slightly.

6. Intellectual Property

All content on our website—including logos, product images, graphics, and text—is the property of Studio Rua and may not be copied or used without written permission.

7. User Conduct

By using our site, you agree not to:

  • Use it for illegal or unauthorized purposes

  • Interfere with the website’s security or functionality

  • Submit false or misleading information

8. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages resulting from:

  • Use of our website or products

  • Delayed or failed deliveries

  • Errors or omissions in product descriptions or pricing

9. Governing Law

These terms are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Punjab.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📩 info@studiorua.com